Last Updated: December 8, 2025
Windy Oak Ventures, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our business.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and business address
- Business Information: Company name, industry, and project requirements
- Communication Records: Records of phone calls, emails, and text messages for business purposes
- Technical Information: IP address, browser type, and device information when you visit our website
How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our custom software development services
- To communicate with you about projects, inquiries, and service updates
- To maintain records of business communications and transactions
- To comply with legal obligations and enforce our terms of service
- To analyze and improve our website and service offerings
Communication Services
We use Twilio, a third-party telephony service provider, to handle business phone calls and text messages. When you communicate with us via phone or SMS:
- Your phone number and communication content may be processed by Twilio
- Call and message records are stored in our customer relationship management system
- We use this information solely for business communication and service delivery
- Twilio's privacy practices are governed by their own privacy policy
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party services (like Twilio) that help us operate our business
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Business communication records are typically retained for a minimum of three years.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Withdraw consent for data processing where consent is the legal basis
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Windy Oak Ventures, LLC
Email: barry@windyoakllc.com
Phone: +1 (888) 355-8175
Location: Pittsburgh, Pennsylvania
Business Information
Legal Entity: Windy Oak Ventures, LLC
EIN: 88-0891954
Business Type: Professional Services (Custom Software Development)